Many businesses and even professional marketing advisors write Customer Satisfaction Surveys based on the criteria that THEY THINK customers use to make their judgements.
Your Customer Satisfaction Measurement must be based on the specific issues by which your customers perceive value. To ensure this, Janus Marketing carries out research – we ask your customers how they judge their own satisfaction of your business.
With precise, regular information gained directly from real customers, about their satisfaction levels with your business, you will secure customers for life. Satisfied customers buy more, more often, and recommend your organisation to others. Only very satisfied customers are truly loyal. Satisfied customers contribute to your revenue growth.
Call now for more information:
Judy Cormick - Managing Director Ph 03 377 9973